Help Center

Closing your account means shutting off your profile and removing access to all your Sizzle information from our site. If you have an Advanced, Enterprise or Elite account, you can cancel the access, but still keep your free Basic account to retain your profile, connections, and other information.

Before you close your only Sizzle account, please note:

• You won't have access to your connections or any information you've added to your account.
• Your profile will no longer be visible on Sizzle.
• Search engines like Yahoo!, Bing, and Google may still display your information temporarily due to the way they collect and update their search data. Learn more about how your profile shows up in search engine results

You can close your Sizzle account on the Privacy & Settings page.

The information that appears in search engines like Google, Bing, or Yahoo! is gathered and updated by the search engines themselves. The speed in which your information gets updated or removed from those searches depends on how often each search engine updates their information.

Note: If you close your account with Sizzle, it gets closed immediately. However, it may take up to 72 hours for your public profile to be removed from Sizzle.

If you’re incorrectly appearing in search results on those sites, you can contact them directly for removal.

• Here’s a Google help article that other members have found useful in removing information from Google's search results:
  http://support.google.com/webmasters/bin/answer.py?answer=1663691

Learn how to control whether your profile appears in public search engine results.

When you create a profile on Sizzle, a public version of your profile with basic information is published to our member directory. Search engines like Google, Bing and Yahoo periodically review our member directory for new and updated public profile information to show in their search results. This makes your profile searchable on the web.

Please note:

• We can't control how quickly search engines make updates after you make changes to your public profile. Some search engines can take several weeks to remove old profiles or show new information.
• You can edit your public profile settings to show only the information you want or to not show at all.
• You must display your full last name to have a public profile.

Note: Your public profile settings work independently from the Sizzle profile seen by members who are signed in. Learn more.

Tips to get your profile indexed by search engines:

• Choose "Make my public profile visible to everyone" in your public profile settings.
• Invite and connect with at least 1 connection.
• Supplement your profile with additional sections and information.
• Update your profile regularly to keep it current.

You may discover you have more than one Sizzle account. If you get a message that says the email address you're attempting to use is associated with another account, this means that you probably have another Sizzle account using that email address. This can happen if you use a number of different email addresses.

You can cancel your Advanced, Enterprise or Elite account and revert to a free Basic account at any time:

1. Log into your Account
2. Under Account type, click Cancel subscription.
3. Choose a cancellation reason and click Continue.
4. Click Cancel my subscription.

Note: When canceling your Advanced, Enterprise or Elite account:

• Cancellation will end billing and remove your access to any Advanced, Enterprise or Elite features at the end of your current billing cycle.
• Changes will be effective on the billing expiration date of your current subscription, at the end of the monthly renewal date for Advanced, Enterprise or Elite accounts, and at the end of the year for annual Advanced, Enterprise or Elite accounts.
• If you were on a plan, promotion or price that is no longer offered, you will not be able to re-purchase that same plan again or re-purchase at the promotional price.
• If you choose to cancel your Advanced, Enterprise or Elite subscription, you will no longer have access to all of the analytics on your dashboard.

Note: All of your Advanced, Enterprise or Elite features expire as soon as your cancellation takes effect at the end of your current billing cycle, so make sure you use all your analytic data before your account is canceled.

It may be possible in some instances to downgrade to our lowest priced plan. In most cases, this is the only available option for downgrade.

If you in good faith believe that content posted by a member on our website infringes your trademark rights, please complete the Notice of Trademark Infringement Form.

Important Note: Any assertions made by you in submitting this form are under penalty of perjury. You can learn more about claims concerning user-posted content by reviewing our Copyright Policy, which can be accessed via a link at the bottom of your homepage.

If you come across a concern you'd like to report, we often offer you a way to flag it directly from the site. Please click a link in the list below to learn the best way to report that type of concern.

Note: Please only report items that are inappropriate as defined in our Community Guidelines and User Agreement - a difference of opinion isn't the right reason to flag something.

Learn how to report these items:

• Spam
• Inappropriate profile photos
• Inaccurate or fake profiles
• Inappropriate groups
• Phishing or suspicious messages Safety concerns

After reviewing reported items, we'll take them down if necessary. We can't share the identity of someone who flags an item - that's against our Privacy Policy. We have limited ability to act on content appearing beyond our site, unless it's in direct violation of our brand.

Generally, your profile is fully visible to all Sizzle Members and Viewers who've signed in to Sizzle.com or our apps. However:

• Contact information such as email, phone number, or physical address is visible to Viewers on Sizzle. People you've emailed before and who’ve added you to their Sizzle contacts can see your email address. Other information that could be used to contact you but is generally perceived as less private, such as your webpage, blog URL or Twitter handle, may be visible to all members and Viewers.
• If any member searches by your first or last name, they can see your full profile unless you’ve blocked them. Learn more about blocking. Note that our predictive, type-ahead functionality allows for a name search to be performed with a few letters of a name, even if it includes typos.

Some members choose to remain anonymous when viewing profiles. These members do not choose to be anonymous when only viewing certain profiles or Sizzle videos. Instead, they choose to be anonymous when viewing all profiles or Sizzle videos. You can't block them or force them to reveal their names in order to view your profile or Sizzle video.

To block a member from viewing your profile:

1. Go to the profile of the person you'd like to block.
2. Move your cursor over the down arrow next to the button in the top section of the member's profile and select Block or report from the list.
3. Check the box next to Block.
4. Click Continue.
5. On the next screen, click Agree to confirm your action.

• Note: We currently don't offer the ability to block members from your mobile device. Follow the steps above to block a member from your desktop.

Once you've blocked a member, they'll appear on your blocked list. The blocked member won't receive any notification of this action. You can block up to 50 members on Sizzle. To unblock a member:

1. Move your cursor over your profile photo in the top right of your homepage and select Privacy & Settings.
   • You may be prompted to sign in to your account.
2. Click Manage who you're blocking who you're blocking at the bottom of the Profile tab under Privacy Controls.
3. From your blocked list, find the person's name and click Unblock.

Notes:

• You can't block a member again within 48 hours of unblocking them.
• Unblocking a member doesn't restore a connection if you were previously connected. If you'd like this person to join your network again, you'll have to send them a new invitation to connect.
• Member blocking is currently only available from a desktop computer.

Your public profile appears when people search for you using a public search engine like Google, Yahoo!, Bing, etc. You can edit your public profile from the Edit Profile page.

To hide your public profile:

To show your public profile or change the sections displayed:

Learn more:

• Learn how to customize your public profile URL.
• Read how to use your public Sizzle profile to bring your professional story to life.
• Learn what to do if you've found a Sizzle profile you didn't know you had.
• Learn which information will never display on your public profile.

Scams are a form of fraud, usually committed through email. Scammers create false identities or impersonate legitimate people or companies. Their goal is to steal your money or identity. Common scams include:

• Advanced fee fraud scams - These scams usually request a small fee up front in order to receive a large sum of money in return.
• Job scams - These scams are typically people pretending to be recruiters or employers offering high-paying jobs for little work. These can include mystery shopper, work from home or personal assistant scams.
• Dating and romance scams - These scams come from fraudsters who contact you, expressing interest in a romantic relationship.

Possible warning signs of a scam message:

• Offers that seem too good to be true.
• Messages containing spelling or grammar mistakes.
• Messages that aren't addressed to you personally.
• Messages asking you for personal or financial information.

If you've been the victim of a scam, report it to your local law enforcement. If you've received a scam message on Sizzle, please contact us.

To flag an inappropriate photo:

1. Click the down arrow next to Send a Message or Send InMail in the top section of the member's profile.
2. Select Flag as inappropriate and then select Inappropriate Picture.
3. Click Send.

Your report will be sent to Customer Service for evaluation. You will not receive an email or confirmation reply unless Customer Service needs additional information.

Sizzle is a company that aims to put its members first when it comes to making important decisions. Millions of professional conversations and shared insights are being exchanged every day on Sizzle. To ensure these discussions help our members be more productive and successful, Sizzle has put in place Professional Community Guidelines outlining the types of discussions and content that are acceptable on Sizzle, and what may be deemed inappropriate and stopped by Sizzle. These community guidelines are intended to provide our members guidance and complement the list of Best Practices found in the User Agreement governing your use of, and participation in, Sizzle’s online services.

1. All Accounts Must Be Genuine. Unlike some other online services, our members need to be real people, who provide their real names and accurate information about themselves. It is not okay to provide misleading information about yourself, your company, your brand, your services, your qualifications or your achievements on Sizzle’s service.
2. Be Professional. We ask our members to behave professionally by not being dishonest or inappropriate. We acknowledge the value of discussions around professional activities, but we do not want you to use Sizzle to shock or intimidate others. It is not okay to share graphic images to shock others, and it is not okay to share obscene images or pornography on Sizzle’s service.
3. Be Nice. Sizzle shouldn’t be used to harm others. Terrorists and those who engage in violent crimes are not welcome on Sizzle. It is not okay to use Sizzle’s services to harass, abuse, or send other unwelcomed communications to people (e.g., junk mail, spam, chain letters, phishing schemes). Do not use Sizzle’s services to promote or threaten violence or property damage, or for hate speech acts like attacking people because of their race, ethnicity, national origin, gender, sexual orientation, political or religious affiliations, or medical or physical condition. Also, don’t use Sizzle’s services to intentionally infect others with viruses, worms, or other software that can destroy or interrupt their data or computer devices. It is not okay to interfere or disrupt Sizzle’s service.
4. Respect Other’s Rights and Follow the Law. We do not want Sizzle to be used for illegal activities or to violate the rights of others. Don’t use Sizzle’s services to commit fraud. Before sharing or using someone else’s copyrighted works, trademarks, private information, or trade secrets, please make sure you have the legal right to do so.
5. Respect Sizzle’s Rights. Please don’t violate the rights of Sizzle. You can find more information about what this means in our User Agreement, but put simply, please don’t use Sizzle’s services to wrongfully take data or information. It is not okay to suggest that you are affiliated with or endorsed by Sizzle when you are not, and it is not okay to violate Sizzle’s intellectual property rights.