Your Privacy Matters
At Sizzle, our fundamental philosophy is “Members first.” That value powers all of the decisions we make, including how we gather and respect your personal information. We’ve crafted the policy below to be as clear and straightforward as possible. Our aim is for you—our Members—to always feel informed and empowered with respect to your privacy on Sizzle.
Last revised on March 5, 2017
We are a unique promotional platform for brands, services, companies, institutions, individuals and organizations to connect with consumers in fun and stimulating way using our Offer Engine.
Sizzle’s mission is to allow for brands, services, companies, institutions, individuals and organizations to use our Augmented Reality Television technology (ARTV™), along with all of the other Offer Trigger Systems and promotional tools to promote themselves and allow them to be more transactional and thereby, successful. Our registered users (“Members”) share their promotional messages and offers, engage with their customers, post and view relevant content, study data relating to their campaign results and much more. A registered Sizzle Member may either use Sizzle on a professional basis (“Enterprise”), seeking to deliver their offer to an audience, or on a personal basis (“Consumers”) seeking to engage with the offers on Sizzle. Many of our Members use Sizzle in both a professional and personal capacity. Content on most of our services is also visible to unregistered viewers (“Viewers”). We believe that our services allow our Members to effectively promote themselves to their greatest potential. The cornerstone of our business is to focus on our Members first.
We protect your personal information using industry-standard safeguards.
Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:
- We protect your personal information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide our features and functionality to you; (4) when we reasonably believe it is required by law, subpoena or other legal process; or (5) as necessary to enforce our User Agreement or protect the rights, property, or safety of Sizzle, our Members and Viewers, and the public.
- We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.
1. What information we collect
1.1. Data Controllers
We collect your personal information in the following ways:
When you create an account with us, we collect information (including your name, email address, and password).
1.3. Profile Information
We collect information when you fill out a profile. A complete Sizzle profile that includes professional details – like your job title, company specialties – helps you get found by other people for opportunities.
After you create an Enterprise account, you may choose to provide additional information on your Sizzle profile, such as descriptions of your company’s services, products and specialties. You can list honors, awards, professional affiliations, group memberships, networking objectives, and other information including content. Providing additional information enables you to derive more benefit from our Services by helping you express your professional identity; find other professionals, opportunities, and information; and help consumers, companies and business opportunities to find you. It also enables us to serve you Sizzle videos and other relevant content on and off of our Services. A Consumer account generally is limited to the information required for you to complete an Offer, share with friends, and enter polls, contests or sweepstakes.
1.4. Address Book and Other Services That Sync with Sizzle
We collect information when you sync non-Sizzle content – like your email address book, mobile device contacts, or calendar – with your account. You can remove your address book and any other synced information whenever you like.
You may use our address book or “contacts” importer (or other similar features) to upload your address book into our Services. We store this information (including phone numbers) and use it to help you manage and leverage your contacts in connection with our Services. We also use this information to enhance your experience with our Services by helping you to grow your network by: identifying your contacts that are already Members of our Services; providing a template to send invitations on your behalf to your contacts that are not Members.
Please note that when you follow another Enterprise Member on our Service (a “follow”) or invite an outside user to join our Service to watch your Sizzle presentation, that person may have access to your email address or, for SMS invitations, mobile number because it may be displayed in the invitation. After sending these invitations, we may also remind your invitees of your invitation on your behalf. As an Enterprise Member, your Sizzle connections will also have access to your email address. When a User views your profile and initiates an email inquiry, you have the option of allowing all users to have your direct email, or camouflaging your email with our encrypted top layer to avoid circulating your email to spammers.
We make other tools available to sync information with our Services, and may also develop additional features that allow Members to use their account in conjunction with other third-party services.
1.5. Customer Service
We collect information when you contact us for customer support.
1.6. Using the Sizzle Site and Applications
We collect information when you visit Sizzle.network, use our mobile applications, and interact with Sizzle videos.
For you to access certain services that we can offer through the site and apps, we may require you to provide us with information that can identify you as an individual. (“Personally Identifiable Information”) Personally Identifiable Information includes: (i) “Contact Data” (such as your first and last name, street address, city, state, zip code, phone number, and email address), and (ii) “Financial Data” (credit card number, expiration date, verification code), and (iii) “Questionnaire Data” (such as information about your personal life, habits, demographic information, purchasing information, offer interests, categories of interest, offer viewing habits). We collect information when you use (whether as a Member or a Visitor) our websites, or our applications. For example, we collect information when you view or click on Member Sizzle videos, share them in social networks, engage with their games, polls, or contests, perform a search, import a contact to your address book, accept a calendar invite, If you are logged in on Sizzle.network, or one of our cookies on your device identifies you, your usage information and the log data described in Section 1.09 of this policy, such as your IP address, will be associated by us with your account. Even if you’re not logged into a Service, we log information about devices used to access our Services, including IP address.
Please note that Contact Data and Anonymous Data are used to gather general statistics regarding our customers and visitors, in order to enhance the consumer experience on the Site and Apps. We may also use demographic data in a manner that does not identify you specifically or allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages and offers most frequently browsed.
We use your Contact Data to provide you with special information and promotions regarding our products or to contact a customer regarding an order or to respond to a question or request. Any Financial Data gathered is used for the purposes of processing or completing the financial transaction for your order. Sizzle does not collect or store Financial Data on our internal servers. All Financial Data is collected by our global partner, Worldpay, to ensure your data is completely secure and not accessible directly through any Sizzle system.
Questionnaire Data is used to improve the services provided to you by our Site and shall also be used to generate your public user profile. The profile shall not include your Financial Data or your Contact Data, however you agree to allow other Sizzle users to contact you via the internal Site messaging service. By answering Questionnaire Data, you agree to allow us to make such information available to other members of the Site.
If you post information on any of our chat groups, message boards or forums, such information you provide may be available to other members of the Site and other Site visitors, this shall include any Questionnaire Data that has been incorporated into your public user profile and listing. You should use caution when deciding to disclose your personal information in these venues as we do not control who may participate in these interactive forums.
1.8. Advertising Technologies and Web Beacons
We use advertising technologies and web beacons to collect information. We give you a number of ways to opt out of targeted offers, including through the Ad Choices icon shown with any ads we serve on third-party sites. If you do not want us to track your behavior on third-party sites, you can opt out. If you do not opt out, you consent to our use of beacons and other advertising technologies.
We target (and measure the performance of) ads to Members, Visitors and others both on and off of our Services through a variety of ad networks and ad exchanges, using the following, whether separately or combined:
- Advertising technologies on and off of our Services, like web beacons, pixels, ad tags, cookies, and mobile identifiers as permitted by mobile platforms;
- Member-provided profile and contact information and categories (for example, “Advertising Agencies in Texas”);
- Information inferred from a Member‘s profile (for example, using names to infer gender);
- Your use of our Services (for example, your search history, the content you read on Sizzle, who you follow or is following you on Sizzle, which visual presentations your watch, your clicking on an Sizzle offer, etc.);
- Information from 3rd parties (e.g. advertising partners, publishers and data aggregators) which we use in addition to the information from our cookies (and similar technologies), your profile and use of our Services.
We do not share your personal information with any third-party advertisers or ad networks for advertising without your separate permission. Note that, as described in Section 2.6, your profile is visible to other Members and through public search depending on your settings. Also, advertising partners may associate personal information collected by the advertiser directly from you with our cookies and similar technologies. In such instances, we contractually require such advertisers to obtain your explicit opt-in consent before doing so.
We may show you sponsored content in your dashboard, which will be designated as sponsored content and will behave like other dashboard updates. If you take social action (for example, if you “like” or “comment” on the sponsored content), your action may be seen by your network and other Members who are shown the sponsored content after you have acted on it. Please note that all social actions on Sizzle (e.g. liking certain content, following or being followed by others) are public, unless expressly specified otherwise with respect to premium accounts.
1.9. Log Files, IP Addresses, and Information About Your Computer and Mobile Device
We collect information from the devices and networks that you use to access our Services.
When you visit or leave our Services (whether as a Member or Visitor) by clicking a hyperlink or when you view a third-party site that includes our plugin or cookies (or similar technology), we automatically receive the URL of the site from which you came or the one to which you are directed. Also, advertisers receive the URL of the page that you are on when you click an ad on or through our Services. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing Sizzle using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show you local information on our mobile applications and for fraud prevention and security purposes. Most mobile devices allow you to prevent real time location data being sent to us, and of course we will honor your settings.
In the case of our Android apps, you will be provided notice of the types of data (e.g. location) that will be sent to us. If you choose to use our app after this notice, we process this data to enable registration or preview product features for you. If you choose not to become a Member, we will delete this information.
1.10. Data Collected by Audio
Sizzle uses audio input in numerous ways. When you enable the Sizzle app to Listen for the very first time, you will be allowed to set your preferences for listening restrictions.
Sizzle uses audio input from our Users to trigger interactivity with Sizzle Artificial Intelligence connections to Siri and Alexa. Users may turn this functionality off and only activate it on specific occasions. If the Audio listening is left in the normal position, Sizzle will always be listening for silent offers in many of the locations our Users visit, or embedded within much of the media that our Users are watching or listening to. It is normal for Sizzle to be listening only for our silent audio signals and it is an option to leave the Sizzle listening functionality on when using artificial intelligence to engage with Sizzle offers, products and services. All Users who have any privacy concerns that are not addressed in this Section 1.10 are hereby instructed not to enable the Sizzle listening functionality as Sizzle would never wish for you to ever feel your privacy was impinged upon.
We are constantly innovating to improve our Services, which means we may create new ways to collect information on the Services.
2. How we use your personal information
2.1. Consent to Sizzle Processing Information About You
2.2. Sizzle Communications
We communicate with you using Sizzle messaging, email, and other ways available to us. We may send you messages relating to the availability of the Services, security, or other service-related issues. We also may send promotional messages to your Sizzle inbox. You can change your email settings at any time.
We communicate with you through email, notices posted on the Sizzle website or apps, messages to your Sizzle inbox, and other means available through the Services, including mobile text messages and push notifications. Examples of these communications include: (1) welcome and engagement communications - informing you about how to best use our Services, new features, updates about other Enterprise Accounts you are connected to and their actions, etc.; (2) service communications - these will cover service availability, security, and other issues about the functioning of our Services; (3) promotional communications - these include email messages, and may contain promotional information directly or on behalf of our partners. These messages will be sent to you based on your profile information and messaging preferences. You may change your email and contact preferences at any time by signing into your account and changing your Sizzle email settings. You can also opt out of promotional messages by sending a request to Sizzle Help Center.
Please be aware that you cannot opt out of receiving service messages from us.
2.3. User Communications
With certain communications you send on our Services, the recipient can see your name, email address, and some network information.
Many communications that you initiate through our Services (for example, an inquiry to an Sizzle Member) will list your name and primary email address in the header of the message. Messages you initiate may also provide the recipient with aggregate information about your followers (for example, how many followers are in your network). We use automatic scanning technology to help protect you and other Members. Such technology checks links and other content in your Sizzle messages to help us identify and block malicious links and malware, reduce spam and optimize the delivery of our Services.
2.4. Service Development; Customized Experience
We use the information and content you provide to us to conduct research and development and to customize your experience and try to make it relevant and useful to you.
We use information and content that you and other Members provide to us to conduct research and development for the improvement of our Services in order to provide you and other Enterprise Customers and Consumers with a better, more intuitive experience and drive membership growth and engagement on our Services and to help connect businesses to economic opportunity and help deliver the world’s best offers to our Consumers.
We also customize your experience and the experiences of others on our Services. For example, when you sign in to your account, we may display the names of new Members who have recently started following you, or recent updates from your connections and companies you follow.
2.5. Sharing Information with Affiliates
We share your information across our different Services, among companies in the Sizzle family.
We may share your personal information with our affiliates (meaning entities controlled by, controlling or under common control with Sizzle) outside of the Sizzle entity that is your data controller (for example, Sizzle llc may share your information with Sizzle Hong Kong, or other Sizzle operating entities) as reasonably necessary to provide the Services. You are consenting to this sharing.
2.6. Sharing Information with Third Parties
Any information you put on your profile and any content you post on Sizzle may be seen by others.
We don’t provide any of your non-public information (like your email address) to third parties without your consent, unless required by law, or as described in Sections 2.6 and 2.13 of this Policy.
Other people may find your Sizzle profile information through search engines (you can choose which parts of your public profile are accessible to public search engines in your settings), or use services like Twitter in conjunction with your Sizzle account.
We offer a “public profile” feature that allows you as a Member to publish portions of your professional profile to the public Internet. This public profile will be indexed and displayed through public search engines when someone searches for your name. You may choose the parts of your profile that search engines index or completely opt out of this feature in your Sizzle account settings. However, third-party search engines may not automatically update their caches, which may contain old public profile information. Unless you delete them, your profiles on Sizzle.network are always viewable on the respective Services.
We support middleware providers that offer archiving solutions to firms subject to legal and regulatory archiving requirements, which, with your permission, facilitate the archiving of your communications and other activity by a third party for compliance purposes.
Also, if you have opted to bind any of your Service accounts to your Twitter, Facebook, LinkedIn or other similar account, you can easily share content from our Services to these third party services, in accordance with your account settings (which you may change at any time) and respective policies of these third parties. Further, we allow third parties to look-up profile information (subject to your privacy settings) using your Sizzle ID, Company name, email address or first and last name information through its profile API (see Section 2.7. below).
2.7. Third Parties Using Sizzle Platform Services
We work with developers to build Platform Applications using our developer tools. Whether you use Platform Applications is up to you.
If you have given a Platform Application access to your Sizzle account, you can revoke that permission anytime. Also, you can opt out of providing information to developers through your connections.
We collaborate with and allow third parties to use our developer platform to offer services and functionality in conjunction with our Services. These third-party developers have either negotiated an agreement to use our platform technology or have agreed to our self-service API and Plugin terms in order to build applications (“Platform Applications”). Both the negotiated agreements and our API and Plugin terms contain restrictions on how third parties may access, store, and use the personal information you provide to us.
2.8. Polls and Surveys
We conduct our own surveys and polls and also help third parties do this type of research. Your participation in surveys or polls is up to you. You may also opt out of getting invitations to participate in surveys.
Polls and Surveys may be conducted by us, Members, or third parties. Some third parties may target advertisements to you on the results page based on your answers in the poll. We or third parties may follow up with you via Sizzle Messages regarding your participation unless you have opted out of receiving Sizzle Messages. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personal information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. You may opt out of participating in surveys by changing your settings to stop receiving these inquiries and requests.
Our Services help you search for other offers, brands, organizations, professional individuals, institutions and corporations.
You can search for brands, offers, organizations, professional individuals, institutions and corporations from Sizzle search functionalities using key word and key phrases. For example, you can find Offers within a particular category, or geographic location, or Offers that you may know from your industry or profession. You can also find information about companies. We use personal information from our Services, including Member profiles, and Company Pages, to inform and refine our search service.
2.10. Public Posts
You are responsible for any information you post on our Services, and this content will be accessible to others.
If you share content on your Sizzle Profile, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other Members, developers, and other third parties, including advertisers.
2.11. Marketing and Sales Solutions
We offer a premium service to companies and professionals, which can be used to search for, organize, and communicate with potential consumers as well as business candidates or offer business opportunities. In some cases we allow the export of public profile information. You can control how your information is exported by changing which parts of your public profile are accessible to search engines.
Sizzle provides a global Offer Management System. A professional or company or other such subscriber may also manage and store information it has independently obtained about you outside of our Services, such as your services or products, in connection with our platform. Any personal information obtained independently of our Services will not be added by us to your profile and is not under our control but is subject to the policies of our, marketing or sales solution subscriber. We store such information on behalf of such subscriber who can remove it at any time. We do not further process such information.
2.12. Pages for Companies, Schools, Influencers, and Other Entities
Companies and other entities can create pages on our Services. If you follow one of these pages, non-identifiable information about you will be provided to the page’s administrators.
Certain pages on the Services are public (e.g., company services and products offered), and any communications or information shared through them will be accessible by the entity that created them. If you follow a person or organization, you will be listed among its followers, which can be viewed by others including the page owner. We use aggregate information about followers and viewers to provide data about such Sizzle ID’s’ performance (for example, visits and updates).
2.13. Compliance with Legal Process and Other Disclosures
We may disclose your personal information if compelled by law, subpoena, or other legal process, or if necessary to enforce our User Agreement.
It is possible that we may need to disclose personal information, profile information, or information about your activities as a Member or Visitor when required by law, subpoena, or other legal process, whether in the United States, Hong Kong, or other jurisdictions, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of Sizzle, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand. To find out more about how we engage with government requests for data see our Law Enforcement Data Request Guidelines.
2.14. Disclosures to Others as the Result of a Change in Control or Sale of Sizzle llc
2.15. Service Providers
We may employ third parties to help us with the Services
We may employ third party companies and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Sizzle not to disclose or use it for other purposes.
2.16 Data Processing Outside Your Country
We may process your information outside the country where you live.
We may transfer your information and process it outside your country of residence, wherever Sizzle, its affiliates and service providers operate.
3. Your Choices & Obligations
3.1. Rights to Access, Correct, or Delete Your Information, and Closing Your Account
You can change your Sizzle information at any time by editing your profile, deleting content that you have posted, or by closing your account. You can also ask us for additional information we may have about your account.
You have a right to (1) access, modify, correct, or delete your personal information controlled by Sizzle regarding your profile, (2) change or remove your content, and (3) close your account. You can request your personal information that is not viewable on your profile or readily accessible to you (for example, your IP access logs) through Sizzle‘s Help Center. If you close your account(s), your information will generally be removed from the Service within 24 hours. We generally delete closed account information and will de-personalize any logs or other backup information through the deletion process within 30 days of account closure, except as noted below.
3.2. Data Retention
We keep your information for as long as your account is active or as needed. For example, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.
4. Important Information
4.1. Minimum Age
You have to meet Sizzle’s minimum age requirements to create an account.
Visit our Safety Center for tips on using Sizzle smartly and securely.
As described in Section 2.1 of the User Agreement, persons must be of Minimum Age to use Sizzle.
If you have questions or concerns regarding this Policy, you should first contact Sizzle. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet, by fax at 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept. (click for mailing address). The complaint should include the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. The TRUSTe dispute resolution process shall be conducted in English. The TRUSTe program only covers information collected through www.Sizzle.com, and does not cover information that may be collected through downloaded software or Plugins.
We comply with the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. We have certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Sizzle’s certification, please visit http://www.export.gov/safeharbor/.
4.3. California's Shine the Light Law
We don’t share any of your personal information with third parties for direct marketing.
California Civil Code Section 1798.83, known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.
We take privacy and security seriously and have enabled HTTPS access to our site (turn on HTTPS), in addition to existing SSL access over mobile devices. Also, please know that the Internet is not a secure environment, so be careful and select strong passwords.
We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected, and data such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the Services. We also offer secure https access to the Sizzle.network website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.